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Privacy policy



Privacy Policy 

luxxchic.com

Overview

This Privacy Policy explains how luxxchic.com (“we,” “us,” “Site”) collects, uses, and shares Personal Information when you visit or make a purchase.

Information we collect and why

  • Device & usage data: browser version, IP address, time zone, cookie data, pages/products viewed, search terms, and interaction data — to load the Site, prevent fraud, and improve Site performance and analytics. Collected automatically.
  • Order data: name, billing/shipping address, email, phone number, and payment information — to process orders, arrange shipping, send confirmations, and prevent fraud. Collected from you.
  • Customer support data: any information you provide for support — to respond to and resolve requests.

How we share information

  • Service providers: we share information with Shopify (our store platform) and other service providers needed to operate the Site (payment processors, shipping/fulfillment partners, analytics and marketing providers).
  • Legal: we may disclose Personal Information to comply with law or protect our rights.

Cookies and tracking

 We use cookies and similar technologies (functional, performance, advertising) to operate the Site, remember preferences, and run analytics and advertising. Most cookies persist from 30 minutes up to two years. You can control cookies through your browser settings; blocking cookies may affect Site functionality. For details about specific cookies, see Shopify’s cookie and privacy documentation.

Analytics and advertising

We may use analytics (e.g., Google Analytics) and advertising partners to understand Site usage and provide relevant ads. Opt-out options for common services:

Legal bases & international transfers (EEA residents) If you are in the EEA, our processing is based on consent, contract performance, legal obligations, and our legitimate interests (e.g., Site operation, fraud prevention, analytics). Data may be processed and stored outside the EEA (including the U.S. and Canada) consistent with applicable transfer mechanisms (see Shopify’s GDPR resources).

Your rights

  • EEA residents: right to access, correct, port, or request deletion of your Personal Information, and to object to certain processing (including automated decision-making where applicable).
  • California residents (CCPA): right to know categories of Personal Information collected, access and delete Personal Information, and opt-out of sale of Personal Information. We do not knowingly sell personal information of minors under 16.

To exercise any rights or for questions, contact: sendy@luxxchic.com

Data retention

 We retain order and account information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements, unless you request deletion.

Children

The Site is not intended for individuals under 13. We do not knowingly collect Personal Information from children under 13. If you believe a child under 13 has provided Personal Information, contact us to request deletion.

Do Not Track We do not respond to browser “Do Not Track” signals because there is no uniform industry standard.

Changes We may update this policy. We will post the revised policy and update the “Last updated” date.

Contact For questions, requests, or complaints: sendy@luxxchic.com

Regulatory complaint (if applicable) If you are not satisfied with our response, you may lodge a complaint with your local data protection authority. For California/US information: https://cppa.ca.gov